Administrative Support
Not enough time to attend to those mundane, but oh so important administrative tasks? We thrive on providing support to assist you. This includes general office management and duties, answering telephones, communicating with clients, assisting with clerical work, maintaining records, data entry and a variety of other tasks.
Customer Support and Service
Good customer service is critical to ensure brand loyalty and ongoing business success. However, as much of customer care is now handled by automated self-service systems, the option to speak to someone is the personal touch many people need. Timely attention to enquiries and issues raised is crucial so expecting people to wait for a call back or sit on hold does not create a good impression.
If your potential customer calls us at Userve we will, whenever possible, promptly follow the enquiry, issue or problem through to its resolution.
Data and Research
Too tired or busy to trawl through data? No time to identify trends? Not a problem. We can easily take this off your hands and report back with a professional and concise report in a format tailored to meet your needs.
Personal Assistant
Let us take care of your travel bookings, itinerary management, appointment scheduling, diary upkeep, personal shopping and more. Nothing is too big or small for us to take care of and release you to attend to the running of your business.
Pricing
At Userve, we can tailor any service to suit your budget be it on a one-off basis, just an hour or so a week or on a more formal weekly or monthly basis.
Our rates start from as little as £13.50 per hour.
This releases you from the need to employ someone on a permanent basis with no annual salary, National Insurance, holiday pay or sick-pay to add to your outgoings.
Should you require a more formal arrangement, packages between 1 and 80 hours per month are available on request.
Have A Question?
With the rise of automated self-service systems, it’s important to provide your customers with the option of a friendly, human voice.
We can help with that.
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